Refund & Cancellation Policy

Last Updated: April 23, 2026

This policy summarizes our refund terms. The binding refund and cancellation provisions for each service are set forth in the Practice Assessment Terms and Conditions, Consulting Services Agreement, or Statement of Work applicable to that service.

Overview of Services

Elevate Endo offers services in a structured progression:

  1. Practice Assessment – Initial evaluation service available for purchase directly through the website
  2. 1-on-1 Workshop – Customized consulting engagement offered after the Practice Assessment
  3. Acceleration Program – Ongoing advisory or implementation services following the Workshop

Each service is governed by different purchase and refund terms as outlined below.

Practice Assessment (Website Purchase)

The Practice Assessment is the only service available for direct purchase through our website without prior consultation.

Refund Policy:

  • You may request a full refund within 24 hours of purchase
  • Refund requests must be submitted via email to: info@elevateendo.co

After 24 hours from the time of purchase, all sales are final and non-refundable.

1-on-1 Workshop

The 1-on-1 Workshop is a customized consulting service offered after completion of the Practice Assessment. This service is not purchased directly through the website and requires direct engagement with Elevate Endo.

All terms related to payment, scheduling, cancellation, and refunds will be outlined in a separate written agreement provided prior to engagement.

Acceleration Program

The Acceleration Program is an ongoing or extended engagement offered following the 1-on-1 Workshop. This service is also not available for direct website purchase and is governed by a separate written agreement. All applicable terms, including fees, cancellation, and refund policies, will be defined in that agreement.

No Assumption of Terms Across Services

Refund or cancellation terms for one service do not apply to any other service unless explicitly stated in writing.

Processing Refunds

Approved refunds for Practice Assessments will be issued to the original payment method. Processing times may vary depending on your financial institution.

Contact Us

If you have questions about this policy or need to request a refund, please contact:

Elevate Endo info@elevateendo.co https://elevateendo.co